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How does our program work?
The process is streamlined to make going green as easy as possible! The first step is to sign up for our five stars rated, green certified removal service, and describe what items you would like to be donated; it does not matter the quality, type or quantity, we take anything and everything, from chemicals to bulky entertainment centers!

 FREE QUOTES ARE AVAILABLE

Next, pick a time and location of pick up; we service an area of up to 20 miles from Gaithersburg Maryland. It does not matter whether you are in an apartment with no elevators or office building; we service any building within our service range.
Once your appointment is set, there is no window of appointment, we are always on time and ready to work at the designated hour! You will receive a phone call 30 min before your appointment, verifying that you are prepared and present at the selected location. 
Depending on the size of your Donation, the number of workers and trucks may vary, but the process is the same. Two or more loaders from Donation Nation Inc. will arrive at your location, with professional attire, the correct equipment needed for the job, and a positive attitude. Talk with them! If you have any questions regarding the process, please do not hesitate to ask questions! A part of our program is to educate our community on what it means to go green!
Once the job gets started, based on the items you are donating, our workers will bring in any equipment needed, from bins, trash cans, and bags, dollies, and will work relentlessly to expedite your appointment! We know you have things to do! Do not worry; we are extremely fast and efficient! Do not take our word for it, view our reviews! 
After all, items are carefully binned up, carried out and efficiently packaged and secured into our 800 cubic foot step van; one of our fantastic employees will come to talk with you to complete the donation process. The next step is where you will complete the transaction for our services, receive a complete itemized list of items donated, and receive a google review form via text message! Please fill this very brief survey out, and rate/review our service! We pride ourselves on providing excellent customer service; your input is invaluable! 
Congratulations on going green! You have just completed your end of the process! We thank you for going green, and choosing to reuse and repurpose your unwanted items! 
When getting to know our program process and what differentiates us from our competitors, knowing what happens to your unwanted items is vital, because it is what we do with your donated items that allowed Donation Nation Inc. to become a Gold Level Certified Green Business. 
What exactly happens to your donated items? 
This question is fundamental to understanding Donation Nation Inc. and how our program works! Depending on what you donated, the path of redistribution and recycling may vary, but we do have an answer for any donation; welcome to Donation Nation Inc.’s redistribution and recycling efforts, a series of programs designed to maximize second-hand exchanges, reduce waste, and recycle accordingly. 
Processing our supply
To begin our process of finding avenues of redistribution or recycling, we must first evaluate what donations came in and assessed for its quality and utility; welcome to processing 101! 
All donations gathered from our green removal service are transported to our facility in Gaithersburg, where individuals will go through every single item from our supply, separate your contributions. From scrap metal, chemicals, essential and confidential data and personalized photos, (ZERO of your sensitive data or pictures will be redistributed), quality and poor quality items. Once separated, our process of recycling and redistribution can begin. 
Recycling 101!
Processing Scrap Metal
Every day, Donation Nation Inc. receives broken metal frames, appliances, bicycles or outdoor tables that are beyond repair, from rust build up, or structural damage. All scrap metal is sent to the Rockville Scrap Yard, where it is melted down and repurposed into raw material, which will later be used during the manufacturing process of building our societies infrastructure. (click the link to see what types of metals we are recycling!)

Processing Chemicals
Chemicals come in many different sizes, proportions, and type; our society loves household chemicals! However, how we dispose of our chemicals is EXTREMELY important to environmental safety and county and state law! Zero household chemicals may be put down the drain or thrown into the trash, for any leaks or drainage can and will contaminate groundwater and cause the Dickerson Incinerator to catch fire; yes, the incinerator has and can catch fire (it did last year due to chemical waste). 
Donation Nation Inc. correctly sorts out all chemicals and separates each compound into usable or non-usable, from drain cleaners, paint to Hydrogen Peroxide. All substances that are usable are sent to our Deals for Wheels Resource Redistribution Program (click the link to learn more), where it will be sold to our community at .25 per chemical. This process allows for compounds to have a second chance for use; it is better to reuse chemicals than it is to destroy them! 
All chemicals that cannot be redistributed or chemicals that do not sell in our fundraising program are then sent to the Montgomery County EcoWise chemical processing station, where they are separated and appropriately recycled through our Counties EPA suggested guidelines.